You can easily enable Nexiwave Voicemail-to-text for your users with our "Sub-Accounts" feature. Two steps are required:
Step 1: List your users' email addresses in your Nexiwave "Sub-Accounts" page.
Step 2: Direct your users' voicemail emails to Nexiwave.
Nexiwave offers flexible ways to work with all email service providers/software:
Automatic forward function is a basic function for all business email hosting services / software. This is widely used for features like compliance, audit and many more. In general, you can add a "Routing" rule in your email service configuration to automatic forward a copy of voicemail email to our dispatch address: dispatch@nexiwave.com. In plain English, the rule is like this: when the sender is "voicemail@mycompany.com" (change to your voicemail email sender address), forward a copy to "dispatch@nexiwave.com".
If the number of users is small, you can also manually change your user's vociemail email address in your phone system to their corresponding Nexiwave custom email address. Your users' Nexiwave custom email address is always listed in your "Sub-Accounts" page