SMTP Relay Configuration for Mitel NuPoint

Nexiwave has full support for Mitel NuPoint VM. Once setup, your NuPoint Voicemail emails will be routed through Nexiwave. Any emails with audio attachment will be transcribed as voicemail and deliver to the recipients. Any email without audio attachment will be relayed as it is.


  • Nexiwave account with a paid subscription plan.
  • MSL Server Manager to configure the SMTP server settings.


Once setup is complete, you can review the settings in MSL or the NuPoint Web Console (in the Offline Configuration under Unified TCP/IP).

  1. Log in to the MSL Server Manager as "admin."
  2. From the navigation tree, click Configuration, and then click E-Mail Settings.
  3. Click the Change button to change these settings:
    Server to use for outbound SMTP 
    Destination port for outbound SMTP 587
    Mail Server User ID <Your Nexiwave Username or RELAY_LOGIN credential> 
    Mail Server Password <Your Nexiwave Password or RELAY_LOGIN password>
  4. Click Save.



  • Refer full Mitel NuPoint manual for more details.
  • Obtain your Nexiwave RELAY_LOGIN credentials via: Login -> Settings menu -> Additional Credentials.

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