Occasionally, Microsoft 365 might throttle Nexiwave email deliveries to your Microsoft 365 Organizational mailboxes. Follow these steps to add Nexiwave IP addresses to the explicit allowed-list for email delivery.
Requirements:
You must be the administrator for your Microsoft 365 Organization
How To:
Log into your Microsoft 365 Defender -> EAC Anti-spam page . Log in if necessary
In the Anti-spam policies page, click "Connection filter policy (Default)" -> "Edit connection filter policy":
Add these Nexiwave IP addresses to the Allowed list:
192.186.64.23
192.186.64.18
192.186.64.25
192.186.64.26
192.186.64.22
216.8.139.125
54.193.69.141
54.208.107.222
72.139.240.93
Click "Save"
More Info:
This Nexiwave guide is based on this Microsoft 365 guide. For more info, please consult the Microsoft guide.
To start using Nexiwave service, forward your voicemail emails to:
No Address Yet
Just leave the password field empty.
If we fail to log you in (empty/wrong password),
we will send you a secure one-time Login Link via email.
You can just retrieve the email and click the Login Link to log into your Nexiwave account without a password.
Would you like to receive a Login Link to log into Nexiwave without a password?
Our welcome email has been rejected by your email server.
Email delivery is REQUIRED so you can receive voicemail transcript from Nexiwave.
Please allow email delivery from Nexiwave by:
If your email service allows inbox rule, create an inbox rule to explicitly list Nexiwave.com as allowed email sender.
Otherwise, contact your email administrator to allow emails from Nexiwave.com.
Please try register again after you have fixed this issue.
We have just emailed you a Login Link
to .
Find the email and click the secure Login Link to log into your Nexiwave account WITHOUT a password.