privacy.docx

PRIVACY

We Value Your Privacy

Acceptance of Privacy Policy

PC-NG Inc. values the privacy of its Members ("you", "your", or "Member"). This Privacy Policy has been developed to disclose how PC-NG Inc. gathers, uses and protects our Members' personal information. This policy applies to all websites, products and services offered by PC-NG Inc, its subsidiaries, and affiliates. By agreeing to the PC-NG Inc. Terms of Service Member also agrees to the PC-NG Inc. Privacy Policy.   

Personal Information         

Member ensures that information submitted to PC-NG Inc. is current and accurate. PC-NG Inc. provides Member with access to personal information in their account, enabling Member to update such information as needed.            

When Member signs up for a PC-NG Inc. account, Member may be required to provide certain personal information, such as: name, email address, phone numbers, payment information, and an account password. Additionally, Member may be asked to provide various personal details, which would be used solely for internal PC-NG Inc. analyses. This requested information may include, but is not limited to, date of birth, general demographic and employment information.    

              

Once Member's account has been established and is in use, PC-NG Inc. may record information about your usage, such as: frequency of access to account, frequency of conducting calls using PC-NG Inc., the size of content/storage capacity generated, the size of your contact list and other activity in conjunction with Member's use of PC-NG Inc.                   

Additional information collected by PC-NG Inc. may include information provided by Member's computer browser as a result of cookies placed by PC-NG Inc.                     

All information submitted by Member and gathered by PC-NG Inc. helps PC-NG Inc. to improve its website, services and products to better meet the needs of our Members. This information also ensures that PC-NG Inc. has a detailed understanding of our Members' demographics and usage patterns, which contributes to improving our technology, marketing communications, and Member relations programs.                     

If a Member provides the personal information of a third-party to PC-NG Inc., Member warrants that they are authorized to provide such information.   

Use of Personal Information or Personally Identifiable Information (PII)                     

PC-NG Inc. never shares Members' personally identifiable information with third parties, with the following exceptions:                

  1. If it is necessary to respond to legal action or an enforceable governmental request; to enforce Terms of Service; to address fraud, security or technical issues; or to protect the rights, property or security of PC-NG Inc., its Members and the public;
  2. For billing purposes, which may be conducted through a third-party service;
  3. It may be used to carry out a credit check, if necessary for billing purposes. In this case, your personally identifiable information will be disclosed to a third-party credit agency or financial institution for the sole purpose of this credit check;
  4. In connection with a corporate merger, acquisition or other corporate reorganization.
  5. To modify PC-NG Inc.'s website, services and products to better meet the needs of our Members;                
  6. To develop a detailed understanding of our Members' demographics and account usage for the development of  new services,  new products, or advance research and development;               
  7. To communicate with our Members. Opt-out options are available;
 
 

PC-NG Inc. does not rent or sell its Member information, whether personally identifiable or not.   

Content Handling  

In order to record calls using PC-NG Inc., Member are required to request and receive consent from all participating parties for each individual call made. It is the Member's responsibility to ensure that consent is received in accordance with all applicable laws. Each state has its own regulations regarding obtaining consent. It is member's responsibility to check the application with your local law.                     

Member has the option of deleting any audio files or transcribed content within their account. Once deleted, said content may remain archived for back-up purposes within the PC-NG Inc. system. PC-NG Inc. retains no liability or obligation to assist Members in recovering content that may be lost due to deletion by Member.            
 
 
 

Terms of Service.                   

Data Security

PC-NG Inc. strives provide a high level of security to protect Members' personal information, accounts, and content. This security involves limiting access by key employees and vendor representatives to firewalls, the encryption of communication and data transmissions, and other physical security procedures at all PC-NG Inc. data centers and servers. These security measures are constantly monitored and reviewed to protect Member data.         

         

PC-NG Inc. will access Members' Accounts for the purpose of determining causes and solutions to technical issues, and to conduct research for continued development of our state of the art speech recognition methods and services.

                  

When using PC-NG Inc. to capture calls, Members have full control over the moments during the call that will be captured in audio file format. This can be done in the "Settings" section of your account.   
 

Cookies         

    Storing Cookies

    When visiting PC-NG Inc.'s websites or logging into your PC-NG Inc. account, cookies may be stored on your computer. These cookies allow us to recognize your computer so we can improve your user experience, and remember your login/password information and other user preferences. PC-NG Inc. may use cookies to personalize delivery of content.  

    Disabling Cookies

    Member may set your browser to disable cookies. The increased privacy may result in some loss of streamlined experience.            

Payment Information         

Member may be required to provide a credit card or other form of payment in order to keep your account in good standing. This payment information will only be provided to the company or companies that PC-NG Inc. is contracted with to process payments, and will never be shared with a third party.

Partners         

Co-Branded Partnerships

    PC-NG Inc. may become involved in a co-branded partnership with another service or application provider. As a result co-branded services or applications may be offered to members. Upon accepting use of these co-branded offers, Member gives permission to PC-NG Inc. to share their demographic information with the co-branded partner for use in developing marketing and advertising strategies.            

Third-Party Websites Third-Party Websites

    PC-NG Inc. may provide Members with links to third-party websites. PC-NG Inc. does not have control over such websites, their privacy policies, or the manner in which they gather and handle your personal information. They may also place cookies or other files on your computer. It is Member's responsibility to read all terms of service and privacy policies related to third-party websites.  

Changes to Privacy Policy         

Changes to Privacy Policy. PC-NG Inc. reserves the right to make changes to this Privacy Policy at any time at its own discretion. The new version of the Privacy Policy will be posted to the PC-NG Inc. website. If Member disagrees with revisions to the Privacy Policy, Member reserves the right to cancel their PC-NG Inc. account at any time. Continued use of the PC-NG Inc. website and/or any PC-NG Inc. products and services after a revised Privacy Policy has been posted will mean that Member has accepted the changes made.  

Contact         

Any questions or comments about the PC-NG Inc. Privacy Policy should be directed to support@nexiwave.com.            

 
 
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